Nationals Park A-Z Guide

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Nationals Park A-Z Guide

See GUEST CONDUCT POLICY (.pdf) »

A

Advertising: See CORPORATE PARTNERSHIPS.
Aisle: Please restrict movement in the aisles and other seating areas to breaks in the action. See GUEST CONDUCT POLICY (General Guidelines).
Alcohol Policy: Alcohol not purchased at the Nationals Baseball Stadium Complex is expressly prohibited in all ticketed areas. See GUEST CONDUCT POLICY. District of Columbia law prohibits the sale of alcoholic beverages to persons under the age of 21. Therefore, guests should be prepared to show proper identification and proof of age when purchasing alcoholic beverages at Nationals Park. Alcohol sales in general seating areas will end at the conclusion of the seventh inning but may also be discontinued earlier at the discretion of the Nationals. Guests may not take any alcoholic beverages out of Nationals Park. The Nationals encourage all fans consuming alcohol to take public transportation or have a designated driver. See GOOD SPORT DESIGNATED DRIVER PROGRAM, SPONSORED BY BUDWEISER
All-Star Balloting: All-Star Ballots will be available throughout Nationals Park from approximately the beginning of May through the beginning of July. Guests may cast their ballots for their favorite Nationals player at Nationals Park as well as submit votes on the internet at nationals.com. Vote early, vote often and vote Nationals.
Animals: Certified service animals or service animals in-training for the disabled are welcome at Nationals Park. All other animals are prohibited, except in connection with certain special events or circumstances approved by the Washington Nationals. See GUEST CONDUCT POLICY (Prohibited items).
Autographs: Four (4) Nationals players will sign autographs on Sundays from on top of the dugouts in Sections 115/116, 116/117, 127/128 and 128/129 (one player per section). Please enter down the right side of the aisle and exit up the left side of the aisle. Players will sign autographs for 20 minutes beginning at 12:15 p.m. First come, first served basis. Weather permitting, subject to player schedules and timing. Fans are not guaranteed autographs or photographs. SEE SIGNATURE SUNDAYS »
Automatic Teller Machines (ATMs): PNC Bank or Industrial Bank Automatic Teller Machines (ATMs) are located on all levels of Nationals Park behind Sections 106, 120, 134, 141, 213, 235, 242, 302 and 318, as well as on the outside of the Center Field Plaza. Guests experiencing any problem related to an ATM should contact their financial institution. Neither the Nationals nor Nationals Park employees have access to the ATMs.

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B

Baby Changing Stations

Baby changing stations or tables can be found in all public restrooms inside of the ballpark.

Bags And Backpacks

No bags larger than 16 x16x8 will be allowed into Nationals Park. All bags are subject to inspection. Guests are prohibited from bringing hard containers into Nationals Park. See GUEST CONDUCT POLICY (Prohibited items).

Banners

See GUEST CONDUCT POLICY (Banners & Signs).

Baseball Bats

Baseball bats may not be brought into Nationals Park (other than miniature souvenir bats purchased at Nationals Park). See GUEST CONDUCT POLICY (Prohibited items).

Batting Practice

Guests are invited to watch batting practice upon the opening of gates. Center Field Gate will open approximately 2 1/2 hours prior to the start of each game. All other gates will open approximately 1 1/2 hours prior to the start of each game. Batting practice times are approximate and subject to change without prior notification and at the discretion of either team. See FIRST PITCH COUNTDOWN » or GATE OPENING TIMES ».

Beach Balls And Other Inflatable Items

Beach balls and other inflatable items are prohibited in Nationals Park. See GUEST CONDUCT POLICY (Prohibited items).

Bicycles

Bicycles are not permitted inside Nationals Park; however, the Nationals encourage guests to utilize bicycles as an alternative means of transportation. Guests may lock and secure bicycles at several designated locations at Nationals Park, including the FREE Bicycle Valet sponsored by Cycle Life. See CYCLE LIFE BICYCLE VALET ».

Bottles And Cans

Glass, metal or plastic containers of any kind (except for factory-sealed, plastic water bottles no larger than 1 liter, kids' juice boxes, insulin containers, baby food, and empty Nalgene water bottles) are prohibited at Nationals Park. Only one bottle of water per person will be permitted. See GUEST CONDUCT POLICY (Prohibited items).

Box Office

The Nationals Park Main Box Office is located at Center Field Gate. Guests can also purchase tickets on game days at four satellite ticket windows located at:

Center Field Gate outside of the Majestic Team Store
Adjacent to the Team Store located near Home Plate Gate
First Base Gate
Corner of First and N Streets

Hours of Operation (April - September)

Game Days:

Monday through Saturday, 10 a.m. until 30 minutes after the end of the game.
Sunday, 9 a.m. until 30 minutes after the end of the game.
For all games with a start time of 2 p.m. or earlier, the box office opens at 9 a.m.

Non-Game Days:

Monday through Friday, 10 a.m. - 5 p.m.
Saturday 10 a.m. - 3 p.m., closed non-game Sundays & Holidays.

Business Center

See SHARP BUSINESS CENTER ».

Brooms, Poles, Staffs And Sticks

Brooms, poles, staffs or sticks of any kind are not permitted inside of Nationals Park. See GUEST CONDUCT POLICY (Prohibited items).

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Cameras And Video Equipment: Guests are permitted to bring cameras and video equipment into Nationals Park, provided that they are intended for personal use only. Cameras with a lens longer than 8 inches may not be brought inside of Nationals Park, except by credentialed media. Taping of any game footage is strictly prohibited by Major League Baseball. Guests are not permitted to stand in the aisles, portals or walkways, or to obstruct others from viewing the game while taking photographs. Monopods and tripods are not permitted in Nationals Park. See GUEST CONDUCT POLICY (Prohibited items).
Cancelled Games: See WEATHER DELAYS, POSTPONED OR CANCELLED GAMES.
Carpool: See SHARE A RIDE.
Cherry Blossom Trees: Nationals Park has fourteen Kwanzan Japanese Cherry Blossom Trees, eight of which are located in the Center Field Plaza. The remaining six Japanese Cherry Blossom Trees are located on the Main Concourse beyond left field. These trees were grown in southeastern Pennsylvania. They were transplanted to Nationals Park on March 6, 2008 in an official dedication ceremony.
Child ID Bands: Guests may obtain identification wristbands for their children, indicating their seat location in the event they become separated. Please visit the Strike Zone, near the Center Field Gate, and speak to a Nationals representative.
Children: Children under two years of age are not required to have a ticket to enter Nationals Park. If attending without a ticket, they must sit on the lap of an accompanying adult. Strollers must adhere to Nationals Park policies. See STROLLERS ».
Commercial Activities: See GUEST CONDUCT POLICY.
Community Relations: The Nationals support numerous non-profit organizations in the D.C. Metropolitan area and are committed to providing programs that enhance education and literacy and increase participation in youth baseball and softball. During each game, the team hosts partner organizations at the Community Desk in an effort to raise awareness about their various initiatives, projects and programs. The team hosts several collections and drives throughout the season at Nationals Park that benefit the local community, including non-profit institutions, schools and youth groups. Nationals coaches host a series of youth baseball clinics at Nationals Park during the season. A limited number of spots are available to Nationals fans ages 8-17. Those interested may register online at nationals.com. For more information about Community Relations efforts, please stop by the Community Desk located behind Section 107 or visit the Community page at nationals.com.
Concessions: Information on all concessions in Nationals Park can be found here.
Concierge Service: Concierge desk services are available in the Lexus Presidents Club, Washington Suites, PNC Diamond Club, both levels of the Stars & Stripes Club and on the Lincoln and Jefferson Suite Levels. The concierge desk in these areas can provide guests with an array of services, including transportation information, restaurant recommendations, relevant ticket information, the Nationals schedule and team information and other special services upon request.
Conference Center: The Conference Center flanks the South Capitol Street side of Nationals Park with floor to ceiling windows and meeting space including one large room and four individual break-out rooms. The main room holds 300 people seated or standing with the breakout rooms holding approximately 50 people in each. For all game day information call 202.675.NATS (6287). Send all non-game day requests to events@nationals.com or call 202.640.RENT (7368).
Coolers And Hard-Sided Containers: Coolers and hard-sided containers are prohibited at Nationals Park. See GUEST CONDUCT POLICY (Prohibited items).
Corporate Partnerships: For advertising opportunities with the Washington Nationals or Nationals Park, guests are asked to contact our Corporate Partnerships Department at 202.640.7611.
Cycle Life Bicycle Valet: Nationals Park is bicycle friendly, with space for 250 bikes located around the exterior of the ballpark. Nationals Park offers a FREE bike valet located in Garage C at the corner of First & N Streets, SE. Access to the valet is on N Street just left of the entrance. The valet will be accepting bikes 2 1/2 hours before game time and will close 1 hour after the completion of the game. Guests may figure out the best route at nationals.com/waytogo.

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D

Disabled Guests Services

Nationals Park offers several accommodations for our disabled guests including a plethora of ADA seating options, wheelchair accessible entrances, ATMs, drinking fountains, elevators, ramps, restrooms, telephones with TDD, as well as low vision seating.

Discounts

The Washington Nationals hosts several discounts throughout the season. Here is what's offered:

Harris Teeter VIC Card Tuesdays:
Receive $5 off tickets valued at $24 or more for every Tuesday Nationals home game by presenting your Harris Teeter VIC Card. The Harris Teeter VIC Card must be presented at the Nationals Box Office to receive the $5 discount. Four (4) ticket maximum per Harris Teeter VIC Card. Ticketing discounts apply for that date only.
Miller Lite Party Night:
Every Thursday, Friday and Saturday night is Miller Lite Party Night, kicking off with a pregame party at the Miller Lite Scoreboard Walk Bar. Get a Scoreboard Pavilion seat and a drink voucher for the bar for $20 ($22 for prime games).
Washington Post Wednesdays
Receive $5 off tickets valued at $24 or more for every Wednesday Nationals home game. Must present the front page of that Wednesday's Washington Post at the Nationals Park Main Box Office to receive the $5 discount. Ticketing discounts apply for that date only. Two (2) ticket maximum per Wednesday Washington Post.
Family Fun Pack
Fun Packs include: Ticket, hot dog, Coca-Cola/Dasani beverage and chips. Minimum 2 Sunday tickets. Tickets can be purchased online or at the Nationals Park Box Office.
- $14 per ticket: Upper Right Field Terrace
- $25 per ticket: Lower Left Field/Right Field Reserve
Military, Seniors and College Discounts
For all non-prime, non-holiday Nationals home games held Monday-Thursday, senior citizens, government employees, active members of the military, and college students will receive a $3 discount off any ticket priced at $10 or more. Tickets must be purchased on game day at the Box Office with the appropriate ID. Transactions are limited to one (1) ticket per person.
College Super Saver Discount
For all Monday - Thursday non-premium Nationals home games in April and September, college students presenting their valid college ID are eligible to receive 50% off tickets $10 or more. Transactions are limited to one (1) ticket per customer; customer must be present at time of purchase and all tickets are subject to availability.

Donations

For information about charitable donations, please visit the Community page at nationals.com here.

Drinking Fountains

Drinking fountains may be found behind Sections 108, 113, 119, 126, 134, 137, 142, 201, 205, 213, 220, 242, 303, 309 and 315.

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E

Elevators and Escalators: TThere are three (3) sets of elevators and three (3) sets of escalators at Nationals Park. Elevators are located behind Section 113 for access to all levels, behind Section 120 for Lexus Presidents Club, Stars & Stripes Club and Press Box access, and behind Section 134 for access to all levels.
Emergency Evacuation: In the event of an emergency, Nationals personnel have been trained and instructed to assist guests in evacuating Nationals Park. Guest are asked to remain calm and follow the instructions of Nationals personnel and the public address announcer.
Entering Nationals Park: For the safety of everyone at Nationals Park, the Nationals require that all persons entering Nationals Park be searched for prohibited items. See GUEST CONDUCT POLICY (Prohibited Items). This includes a thorough inspection of all jackets, coats, packages, bags, backpacks, purses and any other containers brought to any of the Nationals Park entry gates. In addition, guests may be randomly selected for security screenings with hand-held metal detectors.
Event Seating Policy: The Nationals are committed to providing an affordable, guest friendly, high quality entertainment experience in a world class facility. In order to ensure that all guests receive the value of their ticket purchase, only those persons with a particular ticket will be able to occupy that seat. Nationals staff will be checking tickets to safeguard each customer's individual ticket purchase.
Exit And Reentry Policy: Guests may not exit and reenter Nationals Park using the same ticket. However, in the event of an emergency, guests should contact a gate supervisor, who may permit a guest to re-enter Nationals Park at the same gate. Guests who leave Nationals Park at any time (without the authorization of a gate supervisor) will not be permitted to re-enter. Also see SMOKING POLICY.
Expressive Activities: See GUEST CONDUCT POLICY.

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F

Family Fun Area - Exxon Strike Zone

Kids, young and old, should visit this kids-oriented play area that features several interactive games and a great deal of enjoyment. Guests can find the Family Fun Area near the Center Field Gate, across from the Red Porch Restaurant. Here you will find the Exxon Strike Zone, Build-A-Bear Workshop, GEICO Racing Presidents, Jungle Gym and PlayStation Pavilion.
NOTE: The following will apply to Jungle Gym activities:

Children must be supervised by a parent or adult at all times
The Jungle Gym area is designed for children ages 3-8
Socks are suggested to be worn for safe play
Jungle Gym will close at the discretion of ballpark management in the event of inclement weather (extreme heat, rain)

Family Picnic Area

The outdoor covered picnic area located on the main concourse behind Sections 141-143 accommodates game day groups of up to 250 people. For game day information call 202.675.NATS (6287).

Family Restrooms

Family restrooms, equipped with baby changing tables, may be found on the concourses behind the following Sections: 104, 114, 117, 235, 307 and 319.

Fan Interference

It is illegal to touch, attempt to touch or generally interfere with a ball in play or a player during a game. Any guest doing so will be ejected from Nationals Park. See GUEST CONDUCT POLICY (General Guidelines).

Fan Mail

Letters should be addressed to specific players or coaches. Letters will be forwarded to individual recipients. Fans should be aware that players receive a large amount of fan mail each week and it may take a few weeks to a few months for a response. The Nationals cannot guarantee that a player or coach will respond to fan mail. Fan mail should be sent to the following address:
[Coach or Player Name]
Washington Nationals Baseball Club
1500 South Capitol Street, SE
Washington, DC 20003-1507
Guests should refrain from sending items for autographs. The Nationals are not responsible for returning mailed items and do not accept items to be autographed for personal or charitable reasons.

Field Trespassing

Any guest attempting to enter the field or cause objects to enter the field before, during or after a game or event, See GUEST CONDUCT POLICY (General Guidelines), will be subject to criminal prosecution and/or fines.

First Aid And Medical Services

There are three (3) First Aid locations inside of Nationals Park located behind Sections 107, 131 and 312. EMTs are inside the ballpark and ready to respond to emergencies. Guests requiring First Aid assistance are urged to contact any member of the Nationals gameday staff or report to any Guest Services locations. See GUEST SERVICES.

Food and Beverage

See OUTSIDE FOOD AND BEVERAGE

Foul Balls, Homerun Balls And Bats

All guests are asked to stay alert throughout the game for foul balls or bats that might leave the playing area. See INJURY DISCLAIMER. Guests are permitted to keep all foul and home run balls that are hit into the seats, but are asked to be cautious and courteous to others when collecting a ball. Bats entering the stands must be returned if requested by the Nationals or Visiting Team. Guests are prohibited from throwing balls back onto the field. Violators are subject to ejection or possible arrest. Any guest that interferes with a ball in play or the game in any way is subject to ejection from the Nationals Park. See FAN INTERFERENCE ».

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G

Game Day Staff Employment: Should you or anyone you know be interested in employment with our seasonal game day staff (Guest Services, Concierge Services or Ticket Services), feel free to contact us via e-mail at gameday.staff@nationals.com. Those interested in employment with Levy Restaurants (food service, concessions, etc.), please contact Levy directly at 202.640.7939.
Gate Locations: Nationals Park has several gate locations for entry and exit, including Center Field Gate with entry access on N Street; Left Field Gate with entry access on South Capitol Street; Third Base Gate with entry access on South Capitol Street; Home Plate Gate with entry access on Potomac Avenue; and First Base Gate with entry access on Potomac Avenue. Right Field Gate located on First Street is for EXIT ONLY.
Gate Opening Times: For all Nationals home games, the Center Field Gate will open 2 1/2 hours prior to first pitch. At this time, guests will have access to the Red Porch, Exxon Strike Zone, select center field sections to watch batting practice and concession stands. All other gates will open 1 1/2 hours prior to first pitch. All gate opening times are subject to change.
GOOD SPORT DESIGNATED DRIVER PROGRAM, sponsored by Budweiser: The Washington Nationals and Budweiser remind you that when celebrating at Nationals Park with friends, make sure you have a safe ride home. If you are a designated driver, visit the Good Sports kiosk behind the PNC Diamond Club on the main concourse. Each game, one lucky winner will receive two passes to Busch Gardens Williamsburg.
Grandstand Seating: Situated in sections 401 and 402, and offering a great value at $5 per ticket, Grandstand seats go on sale at Nationals Park each game day 2 1/2 hours prior to first pitch. Grandstand seats are limited to one (1) ticket per customer and the customer must be present at time of purchase. Upon purchasing Grandstand seating, fans must immediately enter Nationals Park.
Green Design: Nationals Park is the nation's first major professional stadium to become LEED Silver Certified by the U.S. Green Building Council. The project incorporates a variety of sustainable design elements and pays particular attention to issues affecting the health of the Anacostia River, such as storm water management and minimization of water pollution.
Guest Conduct Policy: See GUEST CONDUCT POLICY (.pdf) »
Guest Services: Nationals Park contains three (3) Guest Services locations behind Sections 103, 131 and 320. Guest Services locations open at the same time as the Nationals Park gates and remain open until 30 minutes following the game to assist guests with lost and found items, lost or missing guests, transportation information, emergencies, accommodations for guests with disabilities and any other questions or concerns that guests might have.

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Homestead Grays Bar: Guests can take a nostalgic step back in time when they visit this Negro League team tribute inside the Stars & Stripes Club located on the Club and Mezzanine Levels. Access to the Club and Mezzanine Levels requires guests to have a proper ticket.

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Injury Disclaimer: The ticket holder assumes all risk, danger and injury incidental to the game of baseball or related activities, whether occurring before, during or after the actual playing of the game, including (but not limited to) the danger of being injured by thrown or broken bats, thrown or batted balls or other objects, or by others in attendance. Please refer to the back of your admission ticket for a more complete disclaimer. If you would like to lessen your risk, the Washington Nationals will exchange your ticket for one in the UPPER DECK OR OTHER REMOTE AREA or, in the event of a sellout, will refund the ticket any time before the first pitch is thrown.
Inline Skates: Guests are encouraged to try various modes of transportation to travel to Nationals Park. Inline skating to Nationals Park can be a convenient, healthy alternative. However, guests must remove their inline skates prior to entering Nationals Park. Guests will be expected to store their skates safely under their seats. Additionally, skating on "Heelies" is prohibited within Nationals Park. See GUEST CONDUCT POLICY (Prohibited items).

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Junior Nationals Club: For all kids age 12 and younger, the Junior Nationals Kids Club, presented by Dasani and Harris Teeter, is a great way to enjoy Nationals baseball. Based on membership level, members receive a membership card, soft sided lunch bag, coupon book for discounts on tickets, lanyard, hat, exclusive line for the Kids Run the Bases promotion and much, much more! For details, guests should go to nationals.com/jrnats or stop by the Exxon Strike Zone at Nationals Park during any Sunday home game.

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K

Ks For Kids By Carefirst: For every strikeout a Nationals pitcher throws, CareFirst will donate $25 to area Boys and Girls Clubs.
Kids Run The Bases: Guests are asked to join the fun at Nationals Park for Kids Run the Bases after select Sunday home games. Kids Run the Bases begins following the last out of the game. All kids ages 4-12 are encouraged to participate. Starting at first base, kids will be directed to run around the bases. Only one (1) adult per child may accompany runners to the field where the adult will continue along the warning track and then meet the child near home plate. Junior Nationals MVP members receive VIP line privileges! Parents and guardians are encouraged to sign-up their kids for Junior Nationals MVP membership on nationals.com or in the Exxon Strike Zone during Sunday home games.

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L

Laser Pointers: Laser pointers and pens are prohibited inside of Nationals Park. See GUEST CONDUCT POLICY (Prohibited items).
Lexus Presidents Club: Lexus Presidents Seat ticket holders have access to the Lexus Presidents Club. Inside the Lexus Presidents Club, members enjoy sophisticated comfort, exceptional service and enhanced amenities, highlighted by a complimentary gourmet buffet amidst the elegance of a fine dining setting. Lexus Presidents Club members celebrate at the Oval Office Bar and enjoy two window walls that offer an insider's view of the home batting cage and press conference room. The Lexus Presidents Club is also available for private parties on non-game days. Send requests to events@nationals.com or call 202.640.RENT (7368).
Lost And Found: Items lost and found will be turned in to the Nationals Park Main Guest Services Office located at the Center Field Gate. Guests may contact the Guest Services Office at lostandfound@nationals.com or 202.640.7580 to inquire about and/or to retrieve items lost. Lost and Found is open during game hours only.
Lost Children and Persons: Guests should report missing persons at any Guest Services location (See GUEST SERVICES » for locations). Guest Services staff will work closely with Nationals Park gameday staff, DC Fire and EMS and DC MPD to locate the missing individual(s).
Luxury Suites: Washington, Lincoln and Jefferson Suites deliver some of the most interesting and breathtaking angles in the Nationals Park. Boasting a condominium-like atmosphere, each suite features leather chairs surrounded by marble-top tables, porcelain tile flooring and fine woven carpeting. The 42-inch flat screen HD-television over a marble-top wet bar enhances the condominium atmosphere. Retractable glass doors and three tiers of outdoor seating offer a stunning view of the playing field. Call 202.675.NATS (6287) for more information.

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Major League Memories

The Washington Nationals value your input and would like nothing more than to hear about the gameday person(s) or program that made your "Major League Memory" during your visit to Nationals Park. We ask that instead of tipping our gameday personnel you take a minute or two to write us and tell us about your experience using the Major League Memories form or via email at MajorLeagueMemories@nationals.com.

Majestic Team Stores

Nationals Park sports nine Majestic Team Stores or points of sale. Guests are encouraged to visit Majestic Team Stores at the Center Field Gate, behind Sections 114, 208, 237, 303 and 321, as well as behind Suites 25 and 57 to buy their next piece of official Nationals apparel.
For your shopping convenience, the Main Team Store, located in the Center Field Plaza, is accessible throughout the year.
Hours of the Main Majestic Team Store are 11 a.m. - 4 p.m., Monday through Saturday on non-game days. On game days, the Majestic Team Stores will close at the conclusion of each game.
The Majestic Team Store located near the Home Plate Gate is accessible from inside and outside Nationals Park

Merchandise And Apparel

Guests can purchase Nationals merchandise and apparel at any of the Nationals Park Majestic Team Stores and at portable booths along the concourse. Majestic Team Stores can be found in the following Nationals Park locations:

The Main Majestic Team Store, located in the Center Field Plaza is accessible throughout the year.
o Another Majestic Team Store is located near the Home Plate Gate. Accessible from inside the Nationals Park once the gates are opened. Hours of the Main Majestic Team Store are 11 a.m. - 4 p.m., Monday through Saturday on non-game days. On game days, the Majestic Team Stores will close at the conclusion of each game.

Miller Lite Beerpen

Festive outdoor space featuring three levels of standing room with bar-height drink rails is located on the Miller Lite Scoreboard Walk. Accommodates game day groups of up to 150 people. For game day information call 202.675.NATS (6287).

Miller Lite Scoreboard Walk

Located on the Club Level behind the Main Scoreboard, guests can enjoy this elevated Center Field view of the field, including the Miller Lite Scoreboard Walk Bar and Miller Lite Beerpen. Join us Thursday, Friday and Saturday nights for pregame music, drink specials and games.

Minor League Affiliates

Syracuse Chiefs (AAA)
Alliance Bank Stadium
One Tex Simone Drive
Syracuse, NY 13208
Phone: 315.474.7833
Fax: 315.474.2658
Harrisburg Senators (AA)
Metro Bank Park
P.O. Box 15757
Harrisburg, PA 17101
Phone: 717.231.4444
Fax: 717.231.4445
Potomac Nationals (A)
G. Richard Pfitzner Stadium
P.O. Box 2148
Woodbridge, VA 22195
Phone: 703.590.2311
Fax: 703.590.5716
Hagerstown Suns (A)
Municipal Stadium
P.O. Box 230
Hagerstown, MD 21741
Phone: 301.791.6266
Fax: 301.791.6066
Vermont Lake Monsters (A)
Centennial Field
1 King Street Ferry Dock
Burlington, VT 05401
Phone: 802.655.4200
Fax: 802.655.5660
Gulf Coast Nationals (R)
Washington Nationals
Training Complex
5600 Stadium Parkway
Melbourne, FL 32940
Phone: 321.633.8119
Fax: 321.633.9216

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N

National Anthem Singers: Once a year auditions will be held to sing the National Anthem at Nationals home games. This year's National Anthem auditions were held on March 13, 2010.
Nationals Park Tours: See TOURS.
Nat Pack: The Nat Pack is the official Nationals Park entertainment crew in charge of interacting with guests throughout the game. Guests may see the Nat Pack hosting various contests and promotions at Nationals Park and throughout the DC area.
NatMobile: The NatMobile is the newest ride in NatsTown! It's our best way to reach out to fans beyond the Nationals Park walls and create the "Nats Experience on four wheels". We'll be at HUNDREDS OF EVENTS per year including concerts, football tailgates, festivals, schools, community events, little league games, malls, street fairs, and so much more! You never know what we'll be up to. Some days we might have Screech on board. Others? Our famous Racing Presidents! And then there will be special days when Nationals players will join us for meet and greets and autograph sessions. We are excited to hit the road and meet all our fans! There isn't a mile of DC, Maryland or Virginia that we don't plan to cover. If you have any questions or want to reach us, don't be shy... just drop us a note at: natmobilerequests@nationals.com
Noisemakers: Musical instruments and any type of noise-making devices not provided by the Nationals are prohibited in Nationals Park. Any exceptions will be at the discretion of the Washington Nationals. See GUEST CONDUCT POLICY (Prohibited items).
Non-Game Day Events: Hold your next event at Nationals Park. From the exclusive Lexus Presidents Club to the expansive Center Field Plaza, private events on non-game days are limited only by your imagination. For more information, contact us at events@nationals.com or call 202.640.RENT (7368).
Nursing Mothers: Nursing mothers are invited to use one of several Family Restrooms. See FAMILY RESTROOMS ».

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O

Official Game: A game is official after five innings have been completed (4-1/2 innings if the home team is ahead).
Out-Of-Town Scores: The out-of-town scoreboard is located on the fence in right-center field.
Outside Food And Beverage: All food items must be contained in single serving bags within a soft-sided container or cooler that does not exceed 16" x 16" x 8". Metal, plastic or glass containers of any kind (except for factory-sealed, clear plastic water bottles, no larger than 1 liter, baby food, empty Nalgene bottles and juice boxes) are prohibited at Nationals Park. Only one bottle of water per person will be permitted. See GUEST CONDUCT POLICY (Prohibited items).

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P

Paging: Guests will only be paged by the public address system in the event of a medical emergency. Requests for paging guests attending the game should be directed to any Guest Services location (see GUEST SERVICES »). If the situation can be verified via a return call to a physician, medical facility, police or fire department, an attempt will be made to deliver a message to the guest at their seat location or make a public address announcement.
Party Suites: 10 party suites are located down the left field line. Each party suite accommodates 32 guests. All suites are equipped with a private temperature-controlled indoor lounge with hi-top tables and bar stools, refrigerator, ice maker, outdoor balcony seating, hi-definition flat screen television and telephone for your convenience. Each ticket provides access to the Stars & Stripes Club. Package includes four guest passes and four VIP garage parking passes. Call 202.675.NATS (6287) for more information.
PNC Diamond Club: Located between the dugouts and right near the action, the PNC Diamond Seats boast some of the best sightlines in Nationals Park. The PNC Diamond Seats feature access to the PNC Diamond Club, a recently renovated restaurant, bar and lounge. Each ticket features in-seat wait service and $35 of food and beverage added value per ticket. The PNC Diamond Seats are the ideal place to take your special clients, employees, family or guests. PNC Diamond tickets also have access to the Stars & Stripes Club. The PNC Diamond Club is also available for private parties on non-gamedays. Send requests to events@nationals.com or call 202.640.RENT (7368).
Pocket Schedules: Nats pocket schedules are available at several Nationals Park locations, including Guest Services, Concierge Services, Team Stores, Box Offices, Lexus Presidents Club, Red Porch Restaurant, Red Loft Bar, Stars & Stripes Club and PNC Diamond Club.
Police And Security: For the safety and convenience of all Nationals Park guests, police and official security personnel are stationed throughout Nationals Park. In the event of an emergency, guests should notify the nearest Guest Services or Event Security staff member or visit any Guest Services location. See GUEST SERVICES ».
Postponed Games: See WEATHER DELAYS, POSTPONED OR CANCELLED GAMES.
PRESIDENTS RACE PRESENTED BY GEICO: The Presidents Race, presented by GEICO, takes place during the middle of the 4th inning and features George Washington, Tom Jefferson, Abe Lincoln and Teddy Roosevelt. The Presidents appear in their photo station in the Family Fun Area after their race to pose for free photos with fans. The Presidents are also available for public functions. Those interested in learning more should contact the Nationals Mascot Coordinator at:
Washington Nationals Baseball Club
Attn: Mascot Coordinator
1500 South Capitol Street, SE
Washington, DC 20003-1507
Phone: 202.640.1636
Email: Mascot@nationals.com
Private Events: Hold your next event at Nationals Park. From the exclusive Lexus Presidents Club to the expansive Center Field Plaza, private events on nongame days are limited only by your imagination. For more information, contact us at events@nationals.com or call 202.640.RENT (7368).
Prohibited Items: See GUEST CONDUCT POLICY (Prohibited items).
Publications: The Washington Nationals offer an array of first-class publications to inform and entertain Nationals Park guests. Nationals Inside Pitch is a free digest-sized magazine that provides the most up-to-date stats and information on the current homestand. Nationals Magazine is the official Gameday Program of the Washington Nationals. Nationals Magazine provides in-depth features, extensive stats and scouting reports, farm system reports, "Nats In Your Neighborhood" updates and a scorecard. The Nationals Yearbook is a limited edition collector's piece. The Yearbook features over 125 pages of player photos, stories from Washington's best baseball minds and an in-depth look at that particular season.

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Railings: For the safety of everyone at Nationals Park, guests are asked to refrain from sitting, standing or leaning on Nationals Park railings. See GUEST CONDUCT POLICY (General Guidelines).
Rain Delays or Postponed Games: The right to delay the start of a game rests with the home club. Once both team managers meet with the home plate umpire and exchange lineup cards, the right to determine whether the game will be interrupted or terminated is at the discretion of the Umpire-in-Chief. Under the provisions of the Official Playing Rules, the Umpire-in-Chief has sole and unquestioned authority to determine whether and when play is halted, when play will be resumed and whether and when a game will be terminated due to bad weather or unsafe playing conditions. In the event of a postponed or cancelled game guests are advised to check the Washington Nationals website at nationals.com, the local newspapers or Nationals media affiliates for further information. Even with inclement weather, the Washington Nationals will make every effort to play scheduled games. In the event a legal game is not played due to weather, guests are asked to retain their tickets. The ticket will serve as a rain check for that re-scheduled game or may be exchanged for the same priced seat at a future Nationals home game during the 2010 season. All rain check exchanges are subject to availability.
Ramps: There are two (2) ramps at Nationals Park, both of which access the four public levels of the Nationals Park. The ramps are located behind Sections 107 and 131.
Recycling: Coca-Cola/Waste Management Fan Cans can be found throughout Nationals Park and are designated recycling containers for bottles and cans.
Red Loft: The "Red Loft" provides the perfect perch for Nats fans to view the game. Located directly above the Red Porch, this area has direct access to the Red Loft bar. The Red Loft is also available for private parties on non-gamedays. Send requests to events@nationals.com or call 202.640.RENT (7368).
Red Porch: Red Porch seating in Center Field offers a distinctive perspective from which to view the game. The plush red seats are within a "short hop" of the Red Porch Restaurant. The Red Porch is also available for private parties on non-game days. Send requests to events@nationals.com or call 202.640.RENT (7368).
Resale of Tickets/Scalping: Resale of tickets is strictly prohibited by the Washington Nationals and District of Columbia law. Violators are subject to arrest and prosecution by the DC Metropolitan Police Department.
Retired Numbers: On April 15, 1997 Allan H. "Bud" Selig announced the baseball-wide retirement of Jackie Robinson's uniform number 42. Robinson's number is displayed near the visitors bullpen. To date, no Nationals players' numbers have been retired.
Rooftop Party Deck: This tented outdoor area located on top of Garage B has a panoramic view of Nationals Park and the Washington, DC skyline. The Rooftop Party Deck accommodates game day groups of up to 750 people. For game day information call 202.675.NATS (6287).

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Scalping

See RESALE OF TICKETS/SCALPING.

Scoreboard Messages

Nationals guests wishing to display general welcomes, as well as birthday and anniversary messages on the scoreboard may do so by making a $100.00 donation to the Washington Nationals Dream Foundation at least five business days prior to the game they wish to have their message appear. Scoreboard messages will be displayed between the end of the fourth inning and the top of the fifth inning. Guests interested in more information may visit nationals.com.

Screech

Screech, the Nationals' official mascot, is available for private parties, corporate engagements, parades and other events. Those interested in booking Screech should contact the Nationals Mascot Coordinator:
Washington Nationals Baseball Club
Attn: Mascot Coordinator
1500 South Capitol Street, SE
Washington, DC 20003-1507
Email: Mascot@nationals.com
Those interested in more information on Screech should visit nationals.com.

Share A Ride

Guests driving to Nationals Park should consider taking another Nats fan or two. Those looking for a ride or a rider would be surprised at the number of neighbors, friends or co-workers who are coming to the game too! It's easy to arrange through some of the following resources:

www.commuterconnections.com
www.goloco.org
www.nuride.com

Sharp Business Center

Sponsored by Sharp, the Sharp Business Center is located on the Fourth Level inside the Stars & Stripes Club. Guests can work in a quiet room and utilize the Sharp copy machine. Guest must have the proper tickets, credentials or pass for access to the Stars & Stripes Club or the Sharp Business Center.

Shirley Povich Media Center

The press box in Nationals Park has been named the Shirley Povich Media Center, in honor of the late Hall of Fame baseball writer. A longtime friend of Nationals Managing Principal Owner, Theodore N. Lerner, Povich entertained fans with his daily musings in "This Morning with Shirley Povich," in particular by his writings on baseball. Nationals Park state-of-the-art video and audio system is an integral component of the Shirley Povich Media Center.

Signature Sundays

Nationals players will sign autographs on Sundays from on top of the dugouts in Sections 115/116, 116/117, 127/128 and 128/129 (one player per section). Please enter down the right side of the aisle and exit up the left side of the aisle. Players will sign autographs for 20 minutes beginning at 12:15 pm. First come first served basis. Weather permitting, subject to player schedules and timing. Fans not guaranteed autographs or photographs.

Signs

See GUEST CONDUCT POLICY (Banners & Signs).

Smoking Policy

Nationals Park is a completely non-smoking facility. Guests wishing to smoke must exit at either the Right Field Gate or the Third Base Gate. Guests wishing to exit Nationals Park to smoke must present a valid ticket and receive a wristband before exiting Nationals Park. Guests wishing to reenter Nationals Park must return with a valid ticket and assigned wristband. Guests may not exit and reenter Nationals Park using only an admission ticket for any reason. See GUEST CONDUCT POLICY (General Guidelines).

Spring Training

The Nationals get things started each spring in sunny Viera, Florida. Fans are encouraged to catch some sun and join friends and neighbors for Grapefruit League action at Space Coast Stadium. Those interested in ticket information are asked to call the Tickets.com office at 888.632.NATS (6287) or visit nationals.com.

Stars & Stripes Club

A well-appointed, two-story, 33,000 sq. ft. dining lounge and bar channel all the energy and excitement of the game indoors. Two full-service bars, including the festive lounge, provide the perfect spot to enjoy the game. Access to the Club and Mezzanine Levels requires guests to have a proper ticket. The Stars & Stripes Club is also available for private parties on non-game days. Send requests to events@nationals.com or call 202.640.RENT (7368).

Statues

World renowned husband and wife artists Omri Amrany and Julie Rotblatt along with Jody Rotblatt, Sean Bell and Oscar Leon, worked hundreds of hours to bestow on Nationals Park the likes of Josh Gibson, Frank Howard and Walter Johnson in white bronze. These Negro League Baseball, Major League Baseball and Washington, DC sports icons have now staked claim to the Center Field Plaza where they can be seen, admired, talked about and argued over by all who enter the gates of Nationals Park. Known for many types of art mediums, the team from the Fine Art Studio of Rotblatt-Amrany in Highwood, Illinois. have created such artistic immortalizations as Michael Jordan, "Magic" Johnson, Gordie Howe , Ty Cobb, Harold Baines and - Mr. Take Me Out to the ballgame himself - Harry Caray.

Strike Zone

See Family Fun Area.

Strollers/Baby Carriers

Strollers are permitted in all concourse areas at Nationals Park. If a guest has a stroller that, once folded, will fit under a Nationals Park seat, he/she will be permitted to take it to their seat. However, the Nationals are not responsible for the stroller if it has not been checked. Strollers that are unable to fold and fit under a Nationals Park seat must be checked either at a Guest Services location, the Center Field Plaza or behind Sections 131 or 321.

Suggestions

Nats fans looking to make a suggestion or give the Nationals some feedback can do so by visiting Main Guest Services located at the Center Field Gate. Guests may also email suggestions to fanfeedback@nationals.com, MajorLeagueMemories@nationals.com or sthcomments@nationals.com.

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Team Stores: See MAJESTIC TEAM STORE or MERCHANDISE AND APPAREL.
Televisions and Radios: Personal televisions and radios may be brought into Nationals Park. For the convenience of all Nationals Park guests, the use of headphones is required.
Ticket Services: Located behind the Main Box Office at the Center Field Gate, Ticket Services provides assistance to patrons on game days beginning 2 hours prior to first pitch. Fans with questions regarding accessible ticketing accommodations, purchasing ticket upgrades, and ticket entry problems should report to Ticket Services for assistance. Additionally, Season Ticket Holders are encouraged to use the drop box, conveniently located in Ticket Services, for all authorized season ticket exchanges.
Tips: We ask that in lieu of giving tips or gratuities to our game day staff you simply tell us all about the service they provided by using the Major League Memories form or via email at MajorLeagueMemories@nationals.com. By doing so, you allow us to recognize their outstanding performance and service in a manner that allows all to see and hear about. See MAJOR LEAGUE MEMORIES ».
Tours: Daily tours of Nationals Park are offered from March through mid-November. Please check the availability of tour dates at www.nationals.com/tours. The cost of tour tickets is $15.00 for adults, with discounts available for kids, seniors, active duty military with an ID card and groups of 15+. Tickets are available for purchase online, by phone and at the ballpark's Main Box Office located at the Center Field Gate. You may also schedule a private tour by emailing ballparktours@nationals.com. Please ask about our private "Green" and Educational tours which are new this year. Proceeds from the tours benefit the Washington Nationals Dream Foundation.

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Umbrellas: Small collapsible umbrellas that will fit into a backpack or bag of the maximum allowed size (See BAGS AND BACKPACKS) are allowed in Nationals Park. Any umbrella that blocks sight lines or becomes a nuisance for any reason to other guests is not permitted. Ushers reserve the right to ask guests to lower their umbrellas for the enjoyment of all guests in attendance. See GUEST CONDUCT POLICY (Prohibited items).
Ushers: Ushers are stationed throughout Nationals Park to assist guests and enforce Nationals Park rules and regulations. If someone is interfering with a guest's enjoyment of the game, an Usher should be contacted. Ushers are not permitted to solicit tips from guests; guests are asked to report any such solicitations to a Guest Services location (see GUEST SERVICES »). Guests are asked to treat Nationals Park Ushers with courtesy and respect; by enforcing the rules they are making Nationals Park a safer and more comfortable environment for all Nationals Park guests. Tell us how we're doing by using the Major League Memories form or via email at MajorLeagueMemories@nationals.com

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Visiting Team Fans: Visiting team fans are Nationals Park guests. Harassment of the visiting team or their fans will not be tolerated and may result in ejection. See GUEST CONDUCT POLICY (General Guidelines).

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Walk

Nationals Park guests can see the sights before they see the game. Guests should check out DC's other offerings on their way to the ballpark. Guests can tour the area by taking the Orange/Blue Line to the Capitol South Metro and then walking to Nationals Park along New Jersey Ave to M Street (past the horse barn under the freeway). Guests can also take the Orange/Blue Line to the Eastern Market station and enjoy over 21 restaurant and retail offerings along Barracks Row Main Street. Those interested in more information should visit nationals.com/waytogo.

Washington Nationals Dream Foundation

The Washington Nationals Dream Foundation and the Washington Nationals Baseball Club are committed to community partnerships that improve the lives of children and families across the Washington Capital Region. The Foundation's cornerstone programs are focused on children's education, health and recreation. A 501(c)(3) charitable organization, the Washington Nationals Dream Foundation has committed to a partnership with the DC Government to build the Washington Nationals Youth Baseball Academy to teach the game of baseball and provide after-school educational programs for children in the DC region. Other major projects include the creation of the Washington Nationals Pediatric Diabetes Care Complex at Children's National Medical Center, and the Neighborhood Initiative, which provides grants, in-kind donations and additional resources to support small non-profit organizations in the area surrounding Nationals Park. The Foundation raises money through special events, raffles, memorabilia auctions and the sale of team-related merchandise. Revenue from fans' scoreboard messages and professional tours of Nationals Park benefit the Foundation as well. Fans may also support the Foundation by purchasing personalized baseballs for display on the Nationals Park "Wall of Dream Supporters" and through online donations. For more information, stop by the Dream Foundations kiosk near the Red Porch Restaurant on game days, or visit our website at www.WashingtonNationalsDreamFoundation.org. The Foundation offices are located at Nationals Park and staffed through the year:
Washington Nationals Dream Foundation
Nationals Park
1500 South Capitol Street, SE
Washington, DC 20003-1507
Foundation Contact # only: 202.640.7124 or 7125
Tax ID Number: 34-2034830

Weapons and Firearms

Weapons and firearms of all kinds are prohibited in Nationals Park, with the exception of law enforcement officials licensed to carry weapons. Law enforcement officials must register their weapons or firearms with a Security Staff member at any Nationals Park entry gate. See GUEST CONDUCT POLICY (Prohibited items).

Weather Delays, Postponed or Cancelled Games

The right to delay the start of a game rests with the home club. Once both team managers meet with the home plate umpire and exchange lineup cards, the right to determine whether the game will be interrupted or terminated is at the discretion of the Umpire-in-Chief. Under the provisions of the Official Playing Rules, the Umpire-in-Chief has sole authority to determine whether and when play is halted, when play will be resumed and whether and when a game will be terminated due to bad weather or unsafe playing conditions.

In the event a regulation game as defined by Major League Baseball is not played due to weather, Act of God, or any other reason, then guests should retain their tickets until rescheduling information and ticketing policies for that game are announced. Tickets for the originally scheduled game may serve as rain checks and/or provide admission to the rescheduled game. Ticket holders are advised to check the Washington Nationals website at nationals.com, local newspapers, or Nationals media affiliates for rescheduling information and ticketing policies. Policies vary based on the situation. Complimentary ($0.00 value) tickets are not exchangeable for any rainout, postponement or cancellation circumstance. Any game suspended after five innings (or 4 ½ innings if the Nationals are ahead) is considered a complete game and will not be rescheduled.

The Washington Nationals will make every effort to play scheduled games.

Will Call

Nationals Park offers a variety of methods for guests looking to pick up or leave tickets at will call.

On game days, the Nationals Park Main Box Office located at the Center Field Gate is specifically set up for online and phone orders purchased through Tickets.com or Nationals.com, front office and third-party will call. Fans looking to drop off tickets for late arriving guests should fill out a will call envelope and leave the tickets at the Main Box Office.
Nationals player, visiting player and umpire tickets can be found at the First Base Gate Box Office located on Potomac Ave & 1st St.
Guests looking to pick up will call tickets that were purchased online through Nationals.com or Tickets.com can also use any of the ticket kiosks located around Nationals Park.

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You: You, our guests, are the focus of everything the Washington Nationals strive to do. Nationals employees are here to make your Nationals Park experience a special and memorable one. We welcome your comments and suggestions at any of our Guest Services locations.

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