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Mobile Ticket Information

Mobile Ticket Purchase

MyTickets Mobile

Purchase tickets wirelessly, anytime, anywhere on your mobile device. pirates.com mobile ticket purchase is compatible with most Internet-enabled mobile devices* and does not require any additional download.

To order tickets on your mobile device:

  1. Visit pirates.com on your mobile device
  2. Click on the tickets link
  3. Select the game you would like to attend and click the T-link
  4. Purchase tickets via a secure checkout

Text Alerts

Text Pirates to 61592 now to get Pirates ticket info sent straight to your mobile phone! Text messages will be sent to your phone about upcoming featured series and special ticket offers!

Text STOP to 61592 to opt-out at any time.

For HELP, reply HELP to 61592.

Message and data rates may apply.

Expect 1-2 messages per week.

Participating Carriers: Alltel, AT&T, Boost Mobile, Cincinnati Bell, Cricket, Google Voice, MetroPCS, Sprint, T-Mobile, Verizon Wireless, and U.S. Cellular.

* No registration or premium subscription fees required. Message and Data Rates May Apply, contact your carrier for details.

FAQs

Passbook for iPhone and iPod touch

MyTickets Mobile

To have your tickets added to your Apple Passbook Application:

  • Select a game you would like to purchase tickets for.
  • Choose 'Tickets@Home / Passbook' as your delivery method.
  • Complete the purchase.
  • From an iPhone or iPod running iOS6 or iOS7 with Passbook, go to the confirmation page or email, click on the link to go to the Tickets@Home page.
  • Select 'Add to Passbook' for each ticket or print the tickets to a standard printer.
FAQs
  1. What is a Passbook Ticket?
  2. How do I choose to purchase a ticket available for use with Apple Passbook?
  3. How do I get into the event?
  4. What if the barcode on my cell phone can't be scanned?
  5. How is my Tickets@Home / Passbook Ticket delivered?
  6. What does a Passbook Ticket look like?
  7. When is the Tickets@Home / Passbook Ticket delivered?
  8. What if I order more than one ticket?
  9. What if my phone is not compatible?
  10. What do I do when I receive my Tickets@Home / Passbook Ticket?
  11. What if I do not receive my Tickets@Home / Passbook Ticket?
  12. What if I delete my Passbook Ticket by mistake?
  13. What if I change my cell phone or it is lost or stolen?
  14. What does it cost to receive a Passbook Ticket?
  15. Can I forward my Passbook Ticket to a friend?
  16. What happens if I forget my phone or my battery dies at the stadium?
  17. What are the Terms & Conditions of the use of Tickets@Home / Passbook ticketing?
  18. What do I do if I lose my Passbook Ticket?

1. What is a Passbook Ticket?

2. How do I choose to purchase a ticket available for use with Apple Passbook?

3. How do I get into the event?

4. What if the barcode on my cell phone can't be scanned?

5. How is my Tickets@Home / Passbook Ticket delivered?

6. What does a Passbook Ticket look like?

7. When is the Tickets@Home / Passbook Ticket delivered?

8. What if I order more than one ticket?

9. What if my phone is not compatible?

10. What do I do when I receive my Tickets@Home / Passbook Ticket?

11. What if I do not receive my Tickets@Home / Passbook Ticket?

12. What if I delete my Passbook Ticket by mistake?

13. What if I change my cell phone or it is lost or stolen?

14. What does it cost to receive a Passbook Ticket?

15. Can I forward my Passbook Ticket to a friend?

16. What happens if I forget my phone or my battery dies at the stadium?

17. What are the Terms & Conditions of the use of Tickets@Home / Passbook ticketing?

18. What do I do if I lose my Passbook Ticket?

FAQs

MyTickets Mobile

MyTickets Mobile

You can enter PNC Park with your mobile phone by presenting your valid tickets in the free MLB.com At the Ballpark application for iPhone and Android phones.

When tapping on the "MyTickets" button on the ballpark page, log into the "MyTickets" portal with your MLB.com account. Choose the account, game and ticket, and then the stadium will scan the bar-code for entry.

If you have not already, to Link your MyTickets account to your MLB.com account email address go to the MyTickets > My Account > Link MLB Accounts tab.

If you have an existing registered MLB.com account:

  1. Enter your registered MLB.com email account and MLB.com password.
  2. Enter a nickname for your My Tickets account.
  3. Select the Link MLB.com Account button to associate the accounts.

My Tickets Log In

MyTickets Mobile

If you need to create an MLB.com account, then please register your email address with the following steps:

  1. Enter your email address in the MLB.com email field.
  2. Enter the password you would like to associate with this account.
  3. Enter a nickname for this account.
  4. Select the Create new MLB.com Account.

Register Now Download At The Ballpark

FAQs
  1. How do I gain access to the game using MyTickets Mobile?
  2. What is the barcode on the Home screen?
  3. What if no barcode is displayed on the Home screen?
  4. What if no tickets are displayed in the Ticket List?
  5. What if I can't load MyTickets Mobile on the MLB.com At the Ballpark application?
  6. What if the barcode isn't displayed in the Ticket View?
  7. What if the barcode on my device can't be scanned?
  8. If I have more than one ticket for the game, do I have to present all tickets at the same time?
  9. What if I lose connectivity after I've retrieved my tickets?
  10. If I select tickets using MyTickets Mobile can I still print them out at a kiosk?
  11. If I select tickets using MyTickets Mobile can I still have them printed at a will call window?
  12. What is Forward?
  13. How do I Forward a ticket?
  14. How will my Friend know I Forwarded Tickets?
  15. How do I Add a Friend?
  16. What if I made a mistake when I Forwarded a Ticket?
  17. How does a Recipient Return the Tickets to the Sender?
  18. Can I login with my MyTickets account and password or with my MLB.com account and password?
  19. How do I link my MLB.com account and MyTickets accounts?
  20. What if I don't have a MyTickets account?
  21. What if I forgot my MLB.com password?
  22. What if I have more than one MyTickets account?
  23. Which events and tickets will be displayed?
  24. Will tickets be displayed if they have an active market offer?
  25. What Delivery Methods work with MyTickets Mobile?
  26. Do tickets need to already be printed to view them in MyTickets Mobile?
  27. When I retrieve a ticket using MyTickets Mobile will it invalidate existing tickets that were previously printed?
  28. What if I do not see recent tickets that were added to my account after I logged into My Tickets?

1. How do I gain access to the game using MyTickets Mobile?

2. What is the barcode on the Home screen?

3. What if no barcode is displayed on the Home screen?

4. What if no tickets are displayed in the Ticket List?

5. What if I can't load MyTickets Mobile on the MLB.com At the Ballpark application?

6. What if the barcode isn't displayed in the Ticket View?

7. What if the barcode on my device can't be scanned?

8. If I have more than one ticket for the game, do I have to present all tickets at the same time?

9. What if I lose connectivity after I've retrieved my tickets?

10. If I select tickets using MyTickets Mobile can I still print them out at a kiosk?

11. If I select tickets using MyTickets Mobile can I still have them printed at a will call window?

12. What is Forward?

13. How do I Forward a ticket?

14. How will my Friend know I Forwarded Tickets?

15. How do I Add a Friend?

16. What if I made a mistake when I Forwarded a Ticket?

17. How does a Recipient Return the Tickets to the Sender?

18. Can I login with my MyTickets account and password or with my MLB.com account and password?

19. How do I link my MLB.com account and MyTickets accounts?

20. What if I don't have a MyTickets account?

21. What if I forgot my MLB.com password?

22. What if I have more than one MyTickets account?

23. Which events and tickets will be displayed?

24. Will tickets be displayed if they have an active market offer?

25. What Delivery Methods work with MyTickets Mobile?

26. Do tickets need to already be printed to view them in MyTickets Mobile?

27. When I retrieve a ticket using MyTickets Mobile will it invalidate existing tickets that were previously printed?

28. What if I do not see recent tickets that were added to my account after I logged into My Tickets?