No alcoholic beverages may be brought into Tropicana Field; nor may guests take any alcoholic beverages out of the ballpark. Florida law prohibits the sale of alcoholic beverages to persons under the age of 21. Guests therefore, will be required to show proper ID when purchasing alcoholic beverages at Tropicana Field. The sale of alcohol at concession stands or by vendors stops after the end of the 7th inning. Throughout the game, only two alcoholic beverages are allowed per person, per purchase.
Animals are prohibited from entering the stadium. Only trained guide dogs or dogs for the disabled certified by the State of Florida are permitted in the stadium.
ASSISTIVE LISTENING DEVICES
The Devil Rays have devices which can assist guests with hearing impairments. Please go to Gate 4 Guest Services for assistance.
CF Street across from the Team store Achieva Credit Union
Gate 1 next to Guest Services Whitney Bank
1st and 3rd Base Food Courts GTE Federal Credit Union
Gate 5 across from 107 Whitney Bank
Fans are permitted to seek autographs from players along the railing at the outfield side of both the 1st and 3rd base dugouts up to 30 minutes prior to game time.
AAA Automotive Club will be available every game to assist all guests with vehicle problems. Guests DO NOT have to be a member of AAA and there is no charge for the services.
For the comfort and safety of all our guests, we reserve the right to inspect all bags and packages entering Tropicana Field. Backpacks, purses, bags or packages which exceed 16" x 16" x 8" in size will not be allowed to enter Tropicana Field, and must be returned to the guest's vehicle.
BANNERS AND SIGNS
Banners, signs and flags may be displayed in the stadium, provided that they are baseball-related and do not contain profanity, discriminatory language, indecent images, political statements, or commercial references. Banners, signs, and flags must be hand-held and may not be hung on any of the outfield walls, over the playing field walls, over existing stadium signage, or held in such a way as to obstruct other guests' views. Management reserves the right to remove any sign or banner at any time.
Bats and brooms are allowed inside the stadium. Once inside, fans will not be allowed to display such items if the item is impeding another guest's view or becomes a safety issue. Sticks and/or poles of any other type are not permitted at any time.
BATTER'S EYE RESTAURANT
Overlooking center field, the restaurant features a full buffet, carving stations and full cocktail bar. The restaurant has two seating sessions: pre-game and during game. Seating is on a first come, first serve basis; however, reservations are suggested and will be accepted for both seating sessions. Guests may access the restaurant by using either the Centerfield Street escalator at Gate 1 or the Gate 1 elevator behind the Guest Services desk. Reservations may be made by contacting Centerplate at 727-825-3378.
Call the Group Sales department at 727-825-3406 for more information on group rates.
Rays batting practice takes place 2 1/2 hours before the first pitch. The visiting team's batting practice takes place ninety minutes before game time and lasts approximately one hour. Batting practice is taken at the discretion of the team and is subject to change.
Beach balls, frisbees, or any other object that can be considered a projectile are prohibited inside Tropicana Field.
Located in Center Field Street, the Brewhouse is open on game days from gate opening until one hour after the game. Be sure to stop by to mingle with other fans while listening to the pre- and post-game radio shows.
BUDWEISER POWER ALLEY PUB
This area is available to the public. It is located outside the Batter's Eye Restaurant overlooking center-field. Guests may access this area through the Batter's Eye Restaurant.
Guests are permitted to bring cameras/video recorders into the stadium provided they are not for commercial use. Cameras and video recorders must be hand-held. Fans are not permitted to obstruct any aisles or the view of others. Tripods are prohibited. Lenses are restricted to less than 12".
Any carry-in item larger than 16" x 16" x 8", hard containers/coolers, glass bottles or cans will not be allowed into Tropicana Field. Food items and water are allowed. All food brought in must be contained in a clear plastic bag; water must be sealed and no more than 1 liter in volume. Outside food and beverage items are not permitted in suites or other private party areas. Laptops are permitted as long as their cases do not exceed 16" x 16" x 8".
Catering is available for all suites and group party areas. Menu options range from traditional ballpark fare to an upscale buffet. Call 727-825-3380 to arrange catering for your special event.
Located down the right field line on field level, this group party area provides a fantastic view of all the action. Contact your Fan Services Specialist directly, call the Group Sales department at 727-825-3406, or go to devilrays.com for pricing information and reservations. This area is available to groups of 35-80 people.
Guests inquiring about serving as color guard prior to a game should submit a videotape to: Fan Experience, Tropicana Field, One Tropicana Drive, St. Petersburg, FL 33705.
CUESTA-REY CIGAR BAR
Located above Center Field Street on Level 3. Please use the Gate 1 escalator to access the Cigar Bar.
Drinking fountains are conveniently located throughout the stadium, typically near the restrooms.
The Rays reserve the right to deny entry, eject and trespass any individual from the stadium and stadium property for the following: fan interference, public intoxication, using offensive language, wearing garments with offensive language, disruptive, dangerous or obnoxious behavior, throwing objects, smoking inside the stadium, public indecency, nudity, urinating outside of the restrooms, entering restricted areas and violating laws, ordinances and facility policies.
Located at Gates 1, 2, 4, and 6. All elevators are staffed with an attendant on event days.
Located at Gates 1, 2, 6 and both 100 Level Food Courts.
Fans are not to interfere with any ball in play or by throwing objects onto the field. Anyone doing so will be subject to ejection from the stadium. Anyone venturing on the playing field will be prosecuted to the fullest extent of the law.
FIRST AID CLINIC
Located between Gates 3 and 4 on the 100 Level. The clinic is staffed by St. Anthony's Health Care Medical Team.
Located down the left field line on field level, this group party area offers an incredible view of the game. Contact your Fan Services Specialist directly, call the Group Sales department at 727-825-3406, or go to devilrays.com for pricing information and reservations. This area is available to groups of 50-135 people.
Gates open 1 1/2 hours prior to game time for Monday Thursday games. Gates open two hours prior to game time for all Friday-Sunday games.
Tropicana Field has 7 gate entrances/exits numbered clockwise 1-7, beginning with Gate 1. Gate 1 is also referred to as the Rotunda. Gates 1-6 are available to the public. Gate 4 is the VIP, suite holder, and disabled entrance. All gates are disabled-accessible.
GUEST CODE OF CONDUCT
The Tampa Bay Devil Rays and Tropicana Field are committed to creating a safe, comfortable and enjoyable ballpark experience for our guests. Our staff is attentive to the quality of your environment and is always available. We ask that you assist us and play by the ground rules listed below to help ensure a "Family Entertainment" environment for all our guests.
- Avoid foul, abusive or obscene language or gestures.
- Please drink responsibly. Consumption of alcohol by impaired, intoxicated or underage guests will be handled in a prompt and safe manner.
- Clothing considered to be indecent, obscene, or offensive in nature and/or that detracts from our family-friendly atmosphere will not be tolerated.
- Stay off of the playing field and/or any restricted area.
- Please sit only in your ticketed seat and show your ticket when requested.
- Smoke in designated smoking areas only.
- Follow staff directions in case of emergency.
- Please help us keep Tropicana Field clean by throwing your litter in the proper trash cans.
The Tampa Bay Devil Rays appreciate that all fans observe our ground rules for guests. Please contact the nearest fan host staff member if, for any reason, another guest is interfering with your enjoyment of the game. Guests who choose not to adhere to these ground rules may be in violation of stadium/city ordinances and are subject to intervention, which may lead to denied admission into the stadium, ejection from the stadium and/or arrest.
The Tampa Bay Devil Rays/Tropicana Field Management reserves unto itself and itself alone the right to determine what is considered indecent, obscene or offensive, what is unruly or rowdy behavior, what constitutes a disturbance and what items may or may not be allowed into the stadium.
Located at Gates 1, 3, 4 and on the 300 Level. Season Ticket Holders may also go to the Season Ticket Holder Services table located on the 100 Level concourse behind section 106. The Season Ticket Holder Services table is open through the 6th inning for every game.
GUESTS WITH DISABILITIES
Tropicana Field and its amenities were designed to provide an enjoyable experience for all guests within the guidelines of the Americans with Disabilities Act. Accessible parking is located in parking lots 1, 6A, and 7A. Disabled and wheelchair seating is distributed throughout the stadium.
HOME PLATE CLUB
The seats behind home plate are among the closest in baseball — starting only 50 feet from home plate. Home Plate Club Season Ticket Holders receive in-seat service, complimentary food and drinks, and access to the Whitney Bank Club. For information on Home Plate Club seats, contact your Fan Services Specialist directly or call 727-825-3250.
Children two (2) years of age and older must have a ticket to enter Tropicana Field.
Located on the 100 Level concourse in Right Field Street and Left Field Street.
Left Field Street
LOST AND FOUND
You Make the Call Here is your chance to be a big league announcer in the You Make the Call virtual TV booth. Pick a big play from a Rays game and let the world hear your home run call.
Feel of the Game Fans can touch and feel authentic game-used equipment. Rotating exhibits include player cleats, batting gloves, used bats and more.
Louisville Slugger Wood Shop Since 1884, Louisville Slugger has put prime lumber in the hands of the game's greatest players. Now fans can get their very own Louisville Slugger with their name engraved on the bat.
Topps Make Your Own Baseball Card Get an authentic Topps baseball card with your name and picture on it.
Baseball Trivia Challenge Step on stage and take part in Tropicana Field's very own game show.
Mountain Dew Extreme Zone Take your cuts in the street ball batting cage and crush one as far as you can or chill out in the Mountain Dew Extreme Zone. Also, enjoy old-school baseball video game classics from Atari and Nintendo!
RIGHT Field Street
St. Petersburg Times Press Box Fans can create a personalized souvenir St. Petersburg Times front page.
Bats, Balls and Brushes Kids can create their own arts and crafts, including signs to root on the Rays. Hosted by Arts Center.
TG Lee Rookie Challenge Features two interactive games, including a speed pitch and brand new, state-of-the-art batting cage.
Plus, fans can look forward to new and exciting interactive games, contests and more!
Guests may report or inquire about lost items during the game at the nearest Guest Services location (Gate 1, Gate 3, or Gate 4). Guests may also call Tropicana Field at 727-825-3137 during normal business hours, Monday - Friday from 8:30 a.m. 5:30 p.m., to report and describe any lost items and/or schedule appointments to pick up items that have been found.
Guests inquiring about appearances by the Rays mascot, Raymond, should contact the External Marketing Coordinator at 727-825-3471.
Meeting rooms are located on the Mezzanine Level along the left field foul line. These rooms are available for small meetings or parties. Each room accommodates 24 people. Three rooms can be joined to seat up to 100. Catering and AV equipment are available. Contact your Fan Services Specialist directly, call the Group Sales department at 727-825-3406, or go to devilrays.com for pricing information and reservations.
MEZZANINE PARTY AREA
Located on the Mezzanine Level along the 3rd base line. Menu options range from traditional ballpark fare to an upscale buffet. For reservations and pricing call 727-825-3250 or go to devilrays.com.
Guests inquiring about performing the National Anthem should submit an audio cassette tape to: Fan Experience, Tropicana Field, One Tropicana Drive, St. Petersburg, FL 33705.
NOISE MAKERS/AIR HORNS/LASER POINTERS
Noise makers, air horns, laser pointers and any other irritant items are prohibited in the stadium unless approved by management. Noise makers/air horns/laser pointers used inside the stadium will be confiscated and checked at Guest Services. Guests may reclaim their item after the event. Any guest refusing to give up the prohibited item will be subject to ejection. Cowbells are permitted.
Paging is only permitted in the event of an extreme emergency. Please refer those emergencies to Gate 1, Gate 3, or Gate 4 Guest Services.
PARKING AND TRANSPORTATION
The parking system at Tropicana Field offers over 7,000 parking spaces on 17 different lots spread around the facility. The Rays are extending "free parking" on team-controlled lots for one more season. As a Full Season Ticket Holder, you may purchase reserved parking in Lot 2 or Lot 6 by contacting your Fan Services Specialist directly or calling 727-825-3250.
Lots open 3 hours before game time.
Located in Lots 1, 6A and 7A.
Taxis can be called upon at any Guest Services location. Drop off and pick-up is on Tropicana Drive in front of Gate 4.
Limousines are allowed to drop-off and pick-up on Tropicana Drive outside Gate 4 or along 4th Avenue South near Gate 3, with parking accommodations in the limousine lot at the southwest corner of 16th Street and 5th Avenue South.
Charter buses follow the same rules as the limousines. Buses can park on 2nd Avenue South between 9th and 10th Streets (as well as Lot 8). Buses will be allowed to drop off and pick up their passengers along 4th Avenue South near Gate 3.
Recreation Vehicles are not permitted to park overnight on Tropicana Field property. When they arrive on site, accommodations can be made for these vehicles on a game-to-game basis; however, in general, they will need to park in the same location as the buses or in parking Lot 8. Telephone numbers of the nearest RV campgrounds can be obtained from the nearest Guest Services location.
Tropicana Drive is located in front of Gate 4. The entrance to the drive is on 16th Street South with the exit onto 4th Avenue South. The drive is reserved as a disabled and limousine drop-off and pick-up point.
Baseball Looper Trolley For select games, the trolley operates from 90 minutes before game time, throughout the game, until 1 hour after the game is over. The Baseball Looper Trolley is FREE to the public. Two routes are available: The first route picks passengers up at The Pier and the south side of the Baywalk/Mid-Core parking garage (motorists may enter the garage from 2nd Street North between 2nd and 1st Avenue North). The second route picks passengers up on 1st Avenue North mid-block between 1st and 2nd Streets. The trolley drops passengers off just south of Tropicana Field on 4th Avenue South near 16th Street North.
To return to your car after the game, make sure you board the Baseball Looper at the same stop where you were dropped off.
The Tampa Bay Devil Rays and Tropicana Field are committed to creating a safe, comfortable and enjoyable ballpark experience for our guests. Our staff is attentive to the quality of your environment and is always available. We ask that you assist us by observing the prohibited items listed below to help ensure a "Family Entertainment" environment for all our guests.
The following items are prohibited in Tropicana Field:
Please note that if you have a planned party of any kind that includes gifts, we advise either wrapping the gift item at Tropicana Field after the item has been inspected or place the unboxed gift item in a gift bag. Our security staff will ask guests to open any wrapped items.
- BAGS/PURSES, BACKPACKS, SOFT-SIDED COOLERS/CONTAINERS, FOOD ITEMS AND UNWRAPPED PRESENTS* IN EXCESS OF 16" X 16" 8"
- HARD CONTAINERS OR COOLERS ANY KIND/TYPE/SIZE
- HELIUM BALLOONS AND BEACH BALLS
- CAMERAS WITH LENSES OVER 12"
- ELECTRONIC EQUIPMENT THAT INTERFERES WITH OTHER FANS' ENJOYMENT OF THE GAME
- BANNERS AND FLAGS WITH STICKS/POLES OR ITEMS THAT CAN OBSTRUCT A FAN'S VIEW
- OBSCENE CLOTHING
If any of the prohibited items are discovered at our gates, our security staff members will ask that you return these items to your vehicle or be discarded. Prohibited items will not be stored at the gates or Guest Services.
Organizations or persons requesting an appearance must submit a request in writing, preferably on letterhead, with at least six (6) weeks notice, to the attention of the Communications Department. No faxes will be accepted.
Radios and TVs are permitted inside the stadium. If any of these items interfere with a guest's enjoyment of the game, the devices must be turned off. Tune to 1250 AM for radio play-by-play.
RAYS TOUCH TANK
The Rays Touch Tank is located in Centerfield Street at Gate 1. The Rays Touch Tank experience is free to all fans attending home games. There is a limit of 50 people in the tank area at any time. Fans must pick up a card with a designated session time to visit the Rays Touch Tank. Each session is ten minutes in length. Fans may purchase food to feed the rays, with the proceeds going to the Florida Aquarium and the team's charitable foundation.
Tropicana Field maintains a no re-entry policy.
100 (Main) Level: 103-101, 104-106
100 (Outfield) Level: 137-135, center field across from You Make the Call, Ted Williams Museum
200 (Press) Level: 204-206, 207-209, 208-210, 213-215
300 (Upper) Level: 303-301, 302-304, 345
Mezzanine Level: Next to Suite 57, 3rd base side, 1st base side, next to Stair 11 (Gate 2)
100 (Main) Level: 114-116
100 (Outfield) Level: 137-135, center field across from You Make the Call, Ted Williams Museum
200 (Press) Level: 208-210, 207-209
300 (Upper) Level: 303-301, 347
Mezzanine Level: Next to Suite 57, 3rd base side, 1st base side
Disabled Unisex Restrooms:
100 (Main) Level: 116-118, 119-121
300 (Upper) Level: 310-312 (2), 311-309 (2)
Baby Changing Stations:
Located in men's and women's restrooms throughout the stadium.
RUN THE BASES
After every Sunday home game, the Rays invite all fans ages 12 and under to run the bases. All guests 12 and under who wish to participate should gather in the 1st base food court at the conclusion of the game.
SCALPING AND RESALE OF TICKETS
Scalping is strictly prohibited on stadium property or inside Tropicana Field. Any guest wishing to resell or distribute their ticket(s) may do so outside the stadium between Gates 5 and 6 only. Anyone not abiding by these rules may be subject to a trespass or arrest.
Requests for scoreboard and/or birthday messages must be submitted in writing at least three days in advance to: Fan Experience, Tropicana Field, One Tropicana Drive, St. Petersburg, FL 33705.
Forms can be picked up at any Guest Services location.
You may also order online.
SEAT NUMBERING SYSTEM
Even numbered seating sections are to the 1st base/right field side of Tropicana Field. Seat #1 is closer to home plate in these sections.
Odd numbered seating sections are to the 3rd base/left field side of Tropicana Field. Seat #1 is furthest from home plate in these sections.
If you are looking down a particular aisle, seats are numbered highest to the left, lowest (#1) to the right.
If you are looking up a particular aisle, seats are numbered highest to the right, lowest (#1) to the left.
Tropicana Field is a smoke-free facility. Smoking is prohibited anywhere inside Tropicana Field except the Cuesta-Rey Cigar Bar (cigars only). Guests are permitted to smoke inside the fenced areas outside the building at gates 2, 3, 5, 6, and 7; or outside on the ramps at gates 2, 3, 5 and 6.
The solicitation of contributions and the distribution of literature on property inside or outside the building is prohibited.
Strollers are permitted inside Tropicana Field, provided they are the fold-up type and can be stored beneath a seat during the game. Strollers must be small enough to keep out of walkways and aisles. If the stroller cannot fit beneath the seat or if it is a non-folding type, it must be checked at a Guest Services location. Strollers are prohibited on all escalators.
tbt* PARTY DECK
The tbt* Party Deck offers unique, bleacher-style seating located on the 300 Level overlooking left field. This is the most affordable group party area. Contact your Fan Services Specialist, call the Group Sales department at 727-825-3406, or go to devilrays.com for pricing information and reservations.
The Team Store is located in Centerfield Street near Gate 1 and is open during Rays home games and special public events. On game days, the store is open in the afternoon: Monday-Thursday from 2:00 p.m. until 4:30 p.m., and on Friday-Saturday from 2:00 p.m. until 4:00 p.m. The store re-opens from the time the gates open until 30 minutes after the end of the game. Novelty kiosks are open throughout the stadium during all home games.
TED WILLIAMS MUSEUM & HITTERS HALL OF FAME
Visit the Hitters Hall of Fame to see many of baseball's greatest players, past and present. The collection houses the greats of baseball history from Babe Ruth, Joe DiMaggio, Willie Mays and Ted Williams, "the greatest hitter who ever lived". See baseball's best come to life in the "Hitter's Theatre" and view the tribute to Japanese baseball collection. All of this and much more awaits you at the Ted Williams Museum and Hitters Hall of Fame.
Pay telephones are located in Left Field Street near Gate 7, on the 100 Level across from section 107, and on the 300 Level across from sections 305-307.
Umbrellas are permitted inside the stadium. Once inside, the umbrella must be placed under the guest's seat.
No person admitted to the stadium shall transmit or aid in the transmission of any description, account, picture or reproduction of any baseball game (including pregame or postgame activities) or other events conducted in Tropicana Field unless expressly authorized by the Tampa Bay Devil Rays.
WHITNEY BANK CLUB
- Wheelchair transports are provided by St. Anthony's Event Medicine Team.
- Wheelchair assistance from the gate to your seat and back to the gate at the end of the game will be provided at Gates 2, 3, 4 and 5 located at the circular driveway on 16th Street and 4th Ave South and at Gate 1 if necessary.
- For ease of ingress and egress it is recommended that those requiring wheelchair access drop off on Tropicana Drive and enter through Gates 4 or 5.
- Wheelchair transporters will not be allowed to leave Tropicana Field to pick up or deliver patrons outside of the gates.
- Wheelchairs will not be provided for any portion of the game nor be available to rent.
- Wheelchair transports will be at a first come first serve basis only.
- Leaving the Facility: Guests are asked to be patient when requesting assistance leaving the facility. If the individual waits until the 8th inning, they will be picked up in the order that they were dropped off. If the individual did not use the wheelchair transportation service they will be added to the end of the list.
The Whitney Bank Club is located on the Mezzanine Level of Tropicana Field, just below the suites. Here you can watch the game live from the first base line or from any of the dozens of flat screen televisions. Premium benefits for Whitney Bank Club Season Ticket Holders include an all-inclusive buffet, unlimited bar service, complimentary VIP parking and private restrooms. Call 727-825-3250 for additional information.