MLB Postseason Summary |
Seat Assignments |
Delivery Method | Payment Information | Parking | Additional Postseason Ticket Package Option
Payment Information | Will Call Drop-Offs | Standing Room Only | Ticket Forwarding
Check Your Tickets | Lost or Stolen Tickets | Credits and Refunds | Questions | Postseason Schedule
Ten teams, five from each league, qualify for Postseason play. In both the American League and National League, the qualifiers will be the three division winners and the next two teams in each league with the best winning percentage. The two non-division winners with the best record in each league will play in a one-game Wild Card matchup with the winner advancing to the Division Series. The winner of the Wild Card game will host the division winner with the best record for games 1 and 2 of the Division Series. Games 3, 4 and 5 of the Division Series will be hosted by the division winner with the best record (games 4 and 5 will only be played if necessary). The other two division winners will also play a best-of-five series in a 2-3 format, where the team with the better record starts on the road.
The best-of-seven League Championship Series and World Series are played in a 2-3-2 format (games 5, 6 and 7, if necessary).
For 2012, the Rays could potentially host 11 Postseason games (1 Wild Card, 3 Division Series, 4 League Championship Series and 3 World Series games). Your invoice reflects the amount for all 11 possible Postseason games as well as one possible tiebreaker game.
All Postseason ticket packages include the cost of one tiebreaker game in case a game is needed to determine the winner of the American League East and/or the American League Wild Card. You are being charged for only one tiebreaker game. In the event additional tiebreaker games are played, the balance resulting from any of the other Postseason games not played will be applied toward the additional tiebreaker games (even if you do not attend the tiebreaker games). In the event all possible Postseason games are played and you paid with a credit card, your card will automatically be charged for any additional tiebreaker games. In the event all possible Postseason games are played and you paid with a corporate check, you will be invoiced in November for any additional tiebreaker games played. Please review the details provided on the back of your Postseason invoice regarding Postseason payment options.
Postseason seat locations are unable to be guaranteed to any Season Ticket Holder. Best efforts are made to relocate as few Season Ticket Holders as possible when assigning seats for the Postseason; however, there are several seating demands that exist for the Postseason including commitments for MLB and its partners. When relocations occur, best efforts are made to take into consideration the location of your regular season seats.
The seats reflected on your invoice are available in a package consisting of one ticket for each of the potential 11 Postseason home games and one tiebreaker game that could be played at Tropicana Field. Your package price reflects your exclusive season ticket discount, if applicable.
You are encouraged to take advantage of the most convenient way to pay for your Postseason ticket packages through your My Rays Account available on raysbaseball.com/myaccount.
Tickets will be shipped to the address listed on the season ticket account and will require a signature. Please check to make sure the mailing information on your invoice is correct and is an address at which someone will be available to sign for the shipment. Tickets will not be sent to a P.O. Box. There is a very short delivery window so it is imperative to confirm accurate address information is on your account.
In order to purchase your Postseason ticket package, payment must be received no later than Wednesday, September 19, 2012. After this time, the seat location on your invoice will no longer be available and the opportunity to purchase Postseason ticket packages can no longer be guaranteed. Commemorative Postseason ticket stock will not be available for accounts paid after the deadline. Please review the details provided on the back of your Postseason invoice regarding Postseason payment options.
If you purchased a 2012 regular season parking package, the option to purchase Postseason parking passes will be added to your invoice based on the number of passes you had in 2012. Parking passes will be invoiced collectively for all 11 postseason games and one tiebreaker game in the Postseason ticket package. Free parking for vehicles with four or more people will not be available for the Postseason.
Full Season Ticket Holders in 2012 receive the exclusive benefit to purchase additional Postseason ticket packages. The number of additional packages available for purchase will be equal to the number of full season seats in your account (subject to availability). Additional Postseason ticket packages will be located in the Upper Reserved and seats will be assigned in the order of which payment is received. Any remaining balance from these additional Upper Reserved seats for Postseason games not played is non-refundable and must be applied toward the renewal of 2013 season tickets by March 15, 2013. Additional Postseason ticket packages will not be on commemorative ticket stock, and are only available until September 19, 2012. Postseason tickets are not available on a single-game basis through this offer.
Due to the high volume of accounts generated from the public sale of Rays Postseason tickets via Ticketmaster, Will Call drop-offs cannot be accepted. Only those tickets purchased through the Ticketmaster order system designated for Will Call will be made available for pick up at Tropicana Field. If you are transferring tickets to a third party, please make delivery arrangements in advance or use your My Rays Account to forward tickets electronically.
Standing Room Only sections of the ballpark will be ticketed locations during the Postseason. People may only occupy these areas if they have purchased a Standing Room Only ticket (subject to availability).
You can forward your Postseason tickets through your My Rays Account once you have paid your invoice and tickets have been mailed (approximately September 27th). Please remember, once you choose to forward a ticket, the original ticket is no longer valid. It is imperative to make sure the recipients email address is entered correctly because a ticket cannot be recalled once it is forwarded via My Rays Account.
Please make sure to double-check your tickets before you leave for the game. You will need to have the correct numbered ticket that corresponds to the scheduled home game for the appropriate series. Please take extra care to examine your tickets as series names and logos may be similar. Fans arriving without the correct tickets will not be admitted. Tickets cannot be reprinted or replaced.
Please take the necessary precautions and safeguard your tickets. Handle them in the same way you would handle cash. There are no complimentary tickets for Postseason games. Lost tickets cannot be reprinted or replaced. A police report is required to replace stolen tickets.
If tickets are stolen, the Permanent Rights Holder listed on the season ticket account may have the tickets reprinted provided a police report is on file at the Tropicana Field Box Office at least 48 hours prior to the respective game(s). Stolen ticket rights are not offered should the Permanent Rights Holder transfer or sell the tickets to a third party.
Should any game(s) not be played, any Postseason payments for those games will be applied toward your 2013 season tickets. Once Postseason tickets are mailed (approximately September 27th), handling fees will be non-refundable. Should you select Payment Option #1 (see invoice for details) and wish to have a refund for any Postseason games not played, the Rays must receive your request in writing no later than November 15, 2012.
If you selected Payment Option #1, refund requests should be submitted to Tampa Bay Rays, Attn: Ticket Operations, One Tropicana Drive, St. Petersburg, FL 33705. Credit card charges will be refunded to the card used to pay for the postseason ticket packages. If you paid by cashiers check, certified check, money order or cash, a refund check will be issued to the Permanent Rights Holder listed on the season ticket account, typically within 6-8 weeks. Tickets from games not played do not need to be returned. Please keep them as souvenirs.
Please contact the Season Ticket Services Department at (727) 825-3250 or firstname.lastname@example.org if you have any questions or need assistance. Regular office hours are 8:30 a.m. until 5:30 p.m., Monday through Friday.