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Contact Us

  1. By Phone:
    Customer Support toll-free number: 866-800-1275
    International callers can dial: 512-434-1542

    Customer Support Hours:
    Monday - Saturday: 12pm -12 am ET
    Sunday: 12pm-10pm ET
    Customer support remains open until the conclusion of the last game each day.
  2. For Mobile Application Support
    For help with mobile applications, click here
  3. For Games Support
    For help with mobile, console and PC/Mac games, click here
  4. For Shop Support:
    Click here
    or call toll-free: 866-274-9053
  5. Auction Support:
    For help with Auctions click here
  6. By Mail:
    MLB Advanced Media, L.P.
    75 Ninth Avenue, 5th Floor
    New York, NY 10011 USA

  7. If you have any general baseball questions, please visit the Official Information section.

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  1. Executive Relations:
    The Executive Team would love to hear your thoughts, comments, and suggestions regarding your experience. Please email us at